Course Catalogue / FSTS Training Platform

Course Catalogue / FSTS Training Platform

*Main Catalogue*

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*Training Platform*

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Administrative Skills

  1. Accountability in the Workplace
  2. Administrative Office Procedures
  3. Administrative Support
  4. Archiving and Records Management
  5. Basic Bookkeeping
  6. Business Writing
  7. Collaborative Business Writing
  8. Executive and Personal Assistants
  9. Meeting Management
  10. Organizational Skills
  11. Social Media in the Workplace
  12. Supply Chain Management


Career Development

  1. Building Confidence and Assertiveness
  2. Communication Strategies
  3. Creative Problem Solving
  4. Creativity: Thinking Outside the Box
  5. Developing Creativity
  6. Digital Citizenship
  7. Entrepreneurship
  8. Interpersonal Skills
  9. mLearning Essentials
  10. Negotiation Skills
  11. Personal Branding
  12. Project Management
  13. Telework and Telecommuting
  14. Ten Soft Skills You Need
  15. The Cloud and Business
  16. Time Management


Human Resources

  1. Business Succession Planning
  2. Contract Management
  3. Crisis Management
  4. Developing a Lunch and Learn
  5. Diversity, Equity and Inclusion
  6. Employee Onboarding
  7. Employee Recruitment
  8. Employee Termination Processes
  9. Health and Wellness at Work
  10. Hiring Strategies
  11. Human Resource Management
  12. Managing Workplace Harassment
  13. Measuring Results from Training
  14. Millennial Onboarding
  15. Office Health and Safety
  16. Sensitivity Training
  17. Talent Management
  18. Train-the-Trainer
  19. Unconscious Bias
  20. Universal Safety Practices


Personal Development

  1. Adult Learning - Mental Skills
  2. Adult Learning - Physical Skills
  3. Anger Management
  4. Attention Management
  5. Being a Likeable Boss
  6. Critical Thinking
  7. Developing Emotional Intelligence
  8. Goal Setting and Getting Things Done
  9. Improving Mindfulness
  10. Improving Self-Awareness
  11. Increasing Your Happiness
  12. Job Search Skills
  13. Life Coaching Essentials
  14. Managing Personal Finances
  15. Managing Workplace Anxiety
  16. Personal Productivity
  17. Public Speaking
  18. Social Intelligence
  19. Social Learning
  20. Stress Management
  21. Taking Initiative
  22. Trust Building and Resilience
  23. Work-Life Balance


Sales And Marketing

  1. Body Language Basics
  2. Call Center Training
  3. Coaching Salespeople
  4. Contact Center Training
  5. Creating a Great Webinar
  6. Employee Recognition
  7. Event Planning
  8. High Performance Teams Inside the Company
  9. High Performance Teams Remote Workforce
  10. In Person Sales
  11. Internet Marketing Fundamentals
  12. Marketing Basics
  13. Media and Public Relations
  14. Motivating Your Sales Team
  15. Multi-Level Marketing
  16. Overcoming Sales Objections
  17. Presentation Skills
  18. Proposal Writing
  19. Prospecting and Lead Generation
  20. Sales Fundamentals
  21. Servant Leadership
  22. Social Media Marketing
  23. Telephone Etiquette
  24. Top 10 Sales Secrets
  25. Trade Show Staff Training


Supervisors And Managers

  1. Budgets and Financial Reports
  2. Coaching and Mentoring
  3. Conducting Annual Employee Reviews
  4. Developing New Managers
  5. Employee Motivation
  6. Facilitation Skills
  7. Knowledge Management
  8. Leadership and Influence
  9. Lean Process and Six Sigma
  10. Manager Management
  11. Middle Manager
  12. Office Politics for Managers
  13. Performance Management
  14. Self-Leadership
  15. Supervising Others
  16. Team Building Through Chemistry
  17. Virtual Team Building and Management


Workplace Essentials

  1. Appreciative Inquiry
  2. Business Acumen
  3. Business Ethics
  4. Business Etiquette
  5. Change Management
  6. Civility in the Workplace
  7. Conflict Resolution
  8. Customer Service
  9. Customer Support
  10. Cyber Security
  11. Delivering Constructive Criticism
  12. Developing Corporate Behavior
  13. Handling a Difficult Customer
  14. Networking Outside the Company
  15. Networking Within the Company
  16. Respect in the Workplace
  17. Responsibility in the Workplace
  18. Risk Assessment and Management
  19. Safety in the Workplace
  20. Team Building for Managers
  21. Teamwork and Team Building


Microsoft Office Specialist (MOS)

  1. Access 2016 Essentials
  2. Excel 2016 Essentials
  3. Outlook 2016 Essentials
  4. PowerPoint 2016 Essentials
  5. Word 2016 Essentials
  6. Excel 2016 Expert
  7. Word 2016 Expert
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