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Measuring Results From Training

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We know that training can have many benefits; some being direct and tangible, others that are more difficult to quantify. Our Measuring Results From Training workshop provides participants information and tools to support a variety of ways to evaluate training progress, and how to use those results when moving forward. Once the training has been evaluated, curriculum is modified or updated as needed, and the direction of learning or implementation going forward is determined. This is a recommended course for all team leaders who have implemented training, and are ready to uncover its direct benefit to your organization.


Course Objectives:

  • Understand Kolb’s learning styles and learning cycle
  • Understand Kirkpatrick’s levels of evaluation
  • Be familiar with many types of evaluation tools, including goal setting, and tests
  • Familiarity with additional tools including reactionary sheets, interviews, observations
  • Review tools including hip-pocket assessments, skill assessments, and learning journals
  • Understand when to use each type of evaluation tool
  • Be able to perform a needs assessment
  • Know how to write learning objectives and link them to evaluation
  • Learn to write an evaluation plan to evaluate learning at each stage of the training
  • Learn to write an evaluation plan that is sustainable far and beyond
  • Know how to identify the costs, benefits, and return on investment of training
  • Be familiar with the parts of a business case

    Course Outline:



    Measuring Results from Training

    Module One: Kolb’s Learning Styles

    • The Four-Stage Process

    • Accommodators

    • Diverges

    • Converges

    • Assimilators

    Module Two: Kirkpatrick’s Levels of Evaluation

    • Overview

    • Level One

    • Level Two

    • Level Three

    • Level Four

    Module Three: Types of Measurement Tools

    • Goal Setting

    • Self-Evaluations

    • Peer Evaluations

    • Supervisor Evaluations

    • High-Level Evaluations

    Module Four: Focusing the Training

    • Needs Assessment

    • Learning Objectives

    • Content

    Module Five: Creating an Evaluation Plan

    • What Will We Evaluate?

    • When Will the Evaluation be completed?

    • How Will We Evaluate It?

    • Who Will Perform the Evaluation?

    Module Six: Assessing Learning before Training

    • Workplace Observation

    • Objectives Assessment

    • Pre-Assignments and Pre-Tests

    Module Seven: Assessing Learning during Training

    • Learning Objectives

    • Hip-Pocket Assessments

    • Quizzes and Tests

    • Skill Assessments

    Module Eight: Assessing Learning after Training

    • Evaluation Timelines

    • Learning Journal

    • Goal Setting

    • Additional Methods of Evaluation

    Module Nine: The Long Term View

    • Creating a Long Term Evaluation Plan

    • Methods of Evaluation

    • Documenting Lessons Learned

    Module Ten: Calculating the Return on Investment (ROI)

    • A Basic ROI Formula

    • Tangible Benefits

    • Intangible Benefits

    • Total Costs

    • Making a Business Case

    Module Eleven: Assignment Review / Wrap Up

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