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Accountability in the Workplace

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Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower a team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.

Course Objectives:

  • Define accountability and personal accountability
  • Differentiate between ownership and accountability
  • Use feedback as a tool to enhance performance
  • Understand the barriers to workplace accountability
  • Focus on building accountability leadership
  • Effectively set SMART goals
  • Identify the components of the cycle of accountability
  • Work toward achieving the benefits of accountability

Course Outline:



Accountability in the Workplace

Module One: What is Accountability?

• Definition

• Personal Accountability

• Being Held Accountable

• Accountability vs. Blame

• Understanding the Importance

• Module One: Knowledge Check

Module Two: Creating an Accountable Workplace

• Modeling

• Valuing

• The Front-Loading Benefits

• Teamwork

• The Accountability Cycle

• Module Two: Knowledge Check

Module Three: The C's of Accountability

• Clarification

• Common Purpose

• Communication

• Collaboration

• Consequences

• Module Three: Knowledge Check

Module Four: Building Ownership

• Ownership vs. Accountability

• The Ownership Mentality

• Why Does it Matter?

• The Weight of Micromanaging

• Sharing Your Vision

• Module Four: Knowledge Check

Module Five: Accountability in Leadership

• What is Leadership?

• The Role of the Organization

• The Role of the Manager

• The Role of the Employee

• Strengthening Leadership Accountability

• Module Five: Knowledge Check

Module Six: The Power of Goal-Setting

• Setting SMART Goals

• Who is Accountable?

• Identifying Your "Why"

• Goal Lengths

• Remaining Loyal to Your Goals

• Module Six: Knowledge Check

Module Seven: Feedback as a Tool

• Choosing Positivity

• Considering the Time Frame

• Giving Feedback

• Receiving Feedback

• Creating an Action Plan

Module Seven: Knowledge Check

Module Eight: Effective Delegation

• What is Delegation?

• How to Delegate

• When to Delegate

• To Whom Should You Delegate

• Dismissing Delegation

• Module Eight: Knowledge Check

Module Nine: Barriers to Accountability

• Closed Communication

• Failure to Meet Expectations

• Lack of Self-Confidence

• Lacking Alignment

• Overcoming Obstacles

• Module Nine: Knowledge Check

Module Ten: The Benefits of Accountability

• Improving Performance

• Building Trust and Integrity

• Employee Engagement

• Workplace Satisfaction

• Dedication to Your Role

• Module Ten: Knowledge Check

Module Eleven: Assignment Review / Wrap Up

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