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Change Management

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The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give participants an understanding of how change is implemented and some tools for managing their reactions to change. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation, and participants will gain some valuable skills to support this process through this workshop.


Course Objectives:

  • List the steps necessary for preparing and building the support for a change strategy
  • Describe the WIFM – the individual motivators for change
  • Use necessary components to develop a change management and communications plan
  • Develop implementation strategy for a change management and communication plan
  • Employ strategies for gathering data, addressing concerns and issues
  • Employ strategies for evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings
  • Utilize methods for celebrating a successful change implementation
  • Utilize methods for sharing the results and understanding the benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency and flexibility in the context of change.

    Course Outline:


    Change Management

    Module One: Preparing for Change

    • Defining Your Strategy

    • Building the Team

    Module Two: Identifying the WIIFM

    • What’s In It for Me?

    • Building Support

    Module Three: Understanding Change on an Individual Level

    • Clearing

    • Programming

    • Processing

    Module Four: Leading and Managing the Change

    • Preparing and Planning

    • Delegating

    • Keeping the Lines of Communication Open

    • Coping with Pushback

    Module Five: Gaining Support

    • Gathering Data

    • Addressing Concerns and Issues

    • Evaluating and Adapting

    Module Six: Making it all Worthwhile

    • Leading Status Meetings

    • Celebrating Successes

    • Sharing the Results and Benefits

    Module Seven: Using Appreciative Inquiry

    • The Four Stages

    • The Purpose of AI

    • Examples and Case Studies

    Module Eight: Bringing People to Your Side

    • A Dash of Emotion

    • Plenty of Facts

    • Bringing it All Together

    Module Nine: Building Resiliency

    • What is Resiliency?

    • Why is it Important?

    • Five Easy Steps for the Leader and the Individual

    Module Ten: Building Flexibility

    • What is Flexibility?

    • Why is it Important?

    • Five Easy Steps for the Leader and the Individual

    Module Eleven: Assignment Review / Wrap Up

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