Course Outline:

Outlook 2016 Essentials:

Module One: Manage the Outlook Environment for Productivity

•Customize Settings

oCustomize reply messages

oChange text formats for all outgoing messages

oCustomize the Navigation Pane

oConfigure reviews

oManage multiple accounts

oAdd an account

•Print and Save Information

oPrint message, calendar, contact, or task information

oSave message attachments

oPreview attachments

oSave messages in alternate formats

oExport messages to a data file

•Perform Search Operations in Outlook

oCreate new search folders

oSearch for items in messages, tasks, contacts, or calendars

oSearch by using advanced find; search by folder

Module Two: Manage Messages

•Configure Mail Settings

oSet fonts for new messages and responses

oCreate, assign, and modify signatures

oCreate and manage rules

oCreate automatic replies

oCreate messages by using Quick Parts

oConfigure Junk Email and Clutter settings

•Create Messages

oCreate a message

oAdd or remove message attachments

oAdd cc and bcc to messages

oAdd tracking and voting options

oForward and reply to messages

oRequest a delivery or read receipt

oRedirect replies

oFlag outgoing messages for follow up, importance, and sensitivity

oRecall a message

•Format a Message

oFormat text

oInsert hyperlinks

oApply themes and styles

oInsert messages

oAdd a signature to specific messages

•Organize and Manage Messages

oSort messages

oMove messages between folders

oAdd new local folders

oApply categories

oClean up messages

oMark a message as read or unread

oFlag received messages, ignore messages

oSort messages by conversation

oDelete messages

oAutomate repetitive tasks by using Quick Steps

oConfigure basic Auto Archive settings

oDelegate access

Module Three: Manage Schedules

•Create and Manage Calendars

oCreate and add calendars

oAdjust viewing details for calendars

oModify calendar time zones

oDelete calendars

oSet calendar work times

oManage multiple calendars

oManage calendar groups

oDisplay multiple calendars

oShare calendars

•Create Appointments, Meetings, and Events

oCreate calendar items

oCreate recurring calendar items

oCancel calendar items

oCreate calendar items from messages

oSet calendar item times

oSet up meetings by using the scheduling assistant

oSet free or busy status for calendar items

oSchedule resources

oSet up meeting location by using Room Finder

•Organize and Manage Appointments, Meetings, and Events

oSet calendar item importance

oForward calendar items

oConfigure reminders

oAdd participants

oRespond to invitations

oUpdate individual or recurring calendar items

oShare meeting notes

oCategorize calendar items

•Create and Manage Notes and Tasks

oCreate and manage tasks

oCreate and organize notes

Module Four: Manage Contacts and Groups

•Create and Manage Contacts

oCreate a new contact

oDelete contacts

oImport contacts from external sources

oEdit contact information

oAttach an image to a contact

oAdd tags to contacts

oShare contacts

oCreate and manage address books

•Create and Manage Contact Groups

oCreate new contact groups

oAdd contacts to existing contact groups

oAdd notes to a contact group

oUpdate contacts within contact groups

oDelete contact groups

oDelete contact group members