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- online self directed
Performance Management ensures that employees and management within an organization are focused on the same priorities. Our Performance Management workshop provides tools and streamlined strategies when transitions in personnel or directives take place. The techniques learned provide for greater understanding and communication between department teams, and maintain ongoing opportunities to use an employee's skill set in meeting the new goals and directives of an organization. Performance management techniques improve production and reduce waste, while creating additional value with employees through feedback and coaching.
*This course pairs well with Conducting Annual Employee Reviews
to support industry leaders in developing and nurturing positive employee relationships
Course Objectives:
Course Outline:
Performance Management
Module One: The Basics (I)
• What is Performance Management?
• How Does Performance Management Work?
• Tools
• Case Study
• Review Questions
Module Two: The Basics (II)
• Three Phase Process
• Assessments
• Performance Reviews
• Case Study
• Review Questions
Module Three: Goal Setting
• SMART Goal Setting
• Specific
• Measurable
• Attainable
• Realistic
• Timely
• Monitoring Results
• Case Study
• Review Questions
Module Four: Establishing Performance Goals
• Strategic Planning
• Job Analysis
• Setting Goals
• Motivation
• Case Study
• Review Questions
Module Five: 360 Degree Feedback
• What is 360 degree Feedback?
• Traditional Performance Review
• The Components
• Case Study
• Review Questions
Module Six: Competency Assessments
• Competency Assessment Defined
• Implementation
• Final Destination
• Case Study
• Review Questions
Module Seven: Kolb’s Learning Cycle
• Experience
• Observation
• Conceptualization
• Experimentation
• Case Study
• Review Questions
Module Eight: Motivation
• Key Factors
• The Motivated Organization
• Identifying Personal Motivators
• Evaluating and Adapting
• Case Study
• Review Questions
Module Nine: The Performance Journal
• Record Goals and Accomplishments
• Linking with Employees or Managers
• Implementing a Performance Coach
• Keeping Track
• Case Study
• Review Questions
Module Ten: Creating a Performance Plan
• Goals
• Desired Results
• Prioritization
• Measure
• Evaluation
• Case Study
• Review Questions
Module Eleven: Assignment Review / Wrap Up