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Appreciative Inquiry

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Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change an entire organization, through positive questioning. Employees will be directed to move in a positive direction by recognizing the strengths and values of what works, as opposed to what's wrong. By employing this asset based lens, you begin to transform individuals and culture throughout your organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business through best practices.

*This course pairs well with Delivering Constructive Criticism for managers and team leaders


Course Objectives:

  • Understand the meaning of appreciative inquiry
  • Thinking in positive terms and avoid thinking negatively
  • Encouraging others to think positively
  • Recognizing positive attributes in people
  • Creating positive imagery
  • Managing and guiding employees in a positive environment

    Course Outline:


    Appreciative Inquiry

    Module One:: Introducing Appreciative Inquiry

    • What is Appreciative Inquiry?

    • Generating a Better Future

    • Engaging People in Positive Thought

    • Change the Person, Change the Organization

    • Case Study

    • Module One: Review Questions

    Module Two: Changing the Way You Think

    • Shifting from "What’s Wrong?" to "What’s Right"?

    • Holding up Successes

    • The Power of Positive Language

    • Negative Phrasing

    • Case Study

    • Module Two: Review Questions

    Module Three: Four D model

    • Discovery

    • Dream

    • Design

    • Delivery

    • Case Study

    • Module Three: Review Questions

    Module Four: The Four I Model

    • Initiate

    • Inquire

    • Imagine

    • Innovate

    • Case Study

    • Module Four: Review Questions

    Module Five: Appreciative Inquiry Interview Style

    • Framing Positive Questions

    • Solicit Positive Stories

    • Finding Out What Works

    • Recognize Recurring Themes

    • Case Study

    • Module Five: Review Questions

    Module Six: Anticipatory Reality

    • Imagining a Successful Future

    • Controlling Negative Anticipation

    • Current Decisions

    • Data and Examples

    • Case Study

    • Module Six: Review Questions

    Module Seven: The Power of Positive Imagery

    • Shaping Performance with Positive Imagery

    • Being Prepared for Adversity

    • Flexible and Creative People

    • The Perfect Situation

    • Case Study

    • Module Seven: Review Questions

    Module Eight: Influencing Change through AI

    • Using Strengths to Solve Challenges

    • Confidence and Positive Change

    • Inquiry leading to Change

    • Gravitating towards Expectations

    • Case Study

    • Module Eight: Review Questions

    Module Nine: Coaching and Managing With AI

    • Build Around What Works

    • Focus on Increases

    • Recognize the Best in People

    • Using Positive Language

    • Case Study

    • Module Nine: Review Questions

    Module Ten: Creating a Positive Core

    • Strengths

    • Best Practices

    • Peak Experiences

    • Successes

    • Case Study

    • Module Ten: Review Questions

    Module Eleven: Assignment Review / Wrap Up

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