BUY COURSE NOW - online self directed

Manager Management takes a special type of leader. This workshop will expand participants' knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows, learning never stops. Regardless of where your team is in their professional journey, this workshop will have something for everyone.

With this course you will be able to provide skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Course Objectives:

• Welcome and orientate new managers
• Learn ways to successfully coach and mentor
• Learn ways to measure and evaluate performance
• Learn how to handle complications
• Communicate between employees and their managers

Course Outline:



Manager Management

Module One: Grooming a New Manager

• Set Specific Goals

• Authority

• Create a Shared Vision

• Learning and Responsibility

• Case Study

• Module One: Review Questions

Module Two: Measuring Performance

• Staying in Budget

• Setting Measurable Objectives

• Skip Level Feedback

• Collaborate on Criteria

• Case Study

• Module Two: Review Questions

Module Three: Motivating Managers

• Provide Needed Resources

• Bonuses and Incentives

• Praise

• Challenge

• Case Study

• Module Three: Review Questions

Module Four: Signs of Poor Management

• Missed Deadlines

• Team Turnover

• Losing Customers

• Little or No Growth

• Case Study

• Module Four: Review Questions

Module Five: Trust Your Team of Managers

• Micromanaging

• Communication

• Reward Initiative

• Trust, but Verify

• Case Study

• Module Five: Review Questions

Module Six: When an Employee Complains about their Manager

• Confidentiality

• Gather Information

• Delegate the Solution

• Follow-up

• Case Study

• Module Six: Review Questions

Module Seven: Coaching and Mentoring (I)

• Writing Performance Reviews

• Provide Feedback

• When to Praise and Criticize

• Open Door policy

• Case Study

• Module Seven: Review Questions

Module Eight: Coaching and Mentoring (II)

• Advice vs. Solutions

• Supportive Environment

• Building Ownership

• 360 Degree Feedback

• Case Study

• Module Eight: Review Questions

Module Nine: When Do You Step In?

• Safety

• Legal Ramifications

• Financial Costs

• Lack of Improvement

• Case Study

• Module Nine: Review Questions

Module Ten: Remember These Basic Qualities

• Express Confidence

• Practice what you preach

• Open Door

• Collaborative Success

• Case Study

• Module Ten: Review Questions

Module Eleven: Assignment Review / Wrap Up