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Anger Management

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Welcome to the Anger Managemen t workshop - understanding the process of controlling anger, before anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

This course will help teach participants healthy ways to express their anger, identify triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that may trigger you. What is possible however, is learning how to gain control and manage your anger effectively.


Course Objectives:

  • Understand anger dynamics in terms of the anger cycle and the fight or flight theory
  • Common anger myths and their factual refutations
  • Helpful and unhelpful ways of dealing with anger
  • The difference between objective and subjective language
  • Tips in identifying the problem
  • Expressing feelings or positions using I-messages
  • Negotiation and solution-building
  • Reflecting on hot buttons and personal anger dynamics
  • Learn and practice de-escalation techniques

    Course Outline:


    Anger Management

    Module One:: Understanding Anger

    • The Cycle of Anger

    • Understanding Fight or Flight

    • Common Myths about Anger

    Module Two: Dos and Don’ts

    • Unhelpful Ways of Dealing with Anger

    • Helpful Ways of Dealing with Anger

    Module Three: Gaining Control

    • A Word of Warning

    • Using Coping Thoughts

    • Using Relaxation Techniques

    • Relieving Stress Release

    Module Four: Separate the People from the Problem

    • Objective vs. Subjective Language

    • Identifying the Problem

    • Using "I" Messages

    Module Five: Working on the Problem

    • Using Constructive Disagreement

    • Negotiation Tips

    • Building Consensus

    • Identifying Solutions

    Module Six: Solving the Problem

    • Choosing a Solution

    • Making a Plan

    • Getting it Done

    Module Seven: A Personal Plan

    • Understanding Triggers

    • Identifying Personal Triggers

    • A Personal Anger Log

    Module Eight: The Triple A Approach

    • Alter

    • Avoid

    • Accept

    Module Nine: Dealing with Angry People

    • Understanding the Energy Curve

    • De-Escalation Techniques

    • Assess and Implement Next Steps

    Module Ten: Pulling it All Together

    • Process Overview

    • Putting it Into Action

    Module Eleven: Assignment Review / Wrap Up

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