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- online self directed
A respectful work environment is essential to the overall success of your team, as well as being a positive contribution to a stronger work reputation. Our Respect in the Workplace course will give participants the tools and techniques to recognize behaviors that influence the performance done within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and the skills to communicate and recognize one another are practiced. Ensuring a respectful workplace contributes to employee retention, satisfaction and productivity.
Course Objectives:
Course Outline:
Respect In The Workplace
Module One: What is Respect?
• Defining Respect
• Self-Respect
• Owed Respect vs. Earned Respect
• Measuring Respect
• Respect for the Workplace
• Knowledge Check
Module Two: The Respectful Employee
• Common Characteristics
• Mutual Respect
• Earning Respect
• Enhancing Professionalism
• Liked vs. Respected
• Knowledge Check
Module Three: Disrespectful Behavior
• Why These Behaviors Arise
• Discrimination
• Bullying
• Harassment
• What is Not Harassment?
• Knowledge Check
Module Four: Managing Emotions
• What are Emotions?
• Negative Emotions at Work
• Choosing Your Reactions
• Absorbing Others Emotions
• The Positive Outcome
• Knowledge Check
Module Five: Respectful Communication Approaches
• Self-Awareness
• Active Listening
• Nonverbal Communication
• Verbal Communication
• Constructive Disagreement
• Knowledge Check
Module Six: The Inclusive Mindset
• The Inclusive Leader
• Diversity vs. Inclusion
• Types of Workplace Diversity
• Creating an Inclusive Workplace
• The Power of Words
• Knowledge Check
Module Seven: Emotional Recognition
• Recognition and Respect
• The Halo Effect
• Giving Recognition
• The Communication Component
• Improving Employee Recognition
• Knowledge Check
Module Eight: The R's of Respect
• Recognition
• Responding
• Reporting
• Roles and Responsibilities
• Rising Above
• Knowledge Check
Module Nine: Building a Respectful Workplace
• It Starts with You
• Team Contribution
• Respecting Space and Boundaries
• Workplace Ethics
• Policies on Respect
• Knowledge Check
Module Ten: Benefits to the Business
• Productivity and Knowledge
• Employee Engagement
• Job Satisfaction
• Stress Reduction
• The Welcoming Environment
• Knowledge Check
Module Eleven: Assignment Review / Wrap Up