BUY COURSE NOW - online self directed

Ensuring that relationships are built on trust is important for every organization. With our Trust Building and Resiliency workshop, participants will be given the skills that will promote honesty and build trust throughout your organization. By providing your employees with the tools they need, it shows them that you are willing to invest in them and that you care about their well being. Having resilient employees is crucial in creating an environment that is a safe place for everyone to work. Remember, you gain trust by giving trust!

• Gain the trust of employees by empowering them
• Promote transparent communication
• Keep the promises you make
• Identify different personality types and how to work with them
• Respect all those you work with
• Keep stress at bay
• Overcome adversities
• Accept and manage change
• Stay motivated

Course Outline:



Trust Building and Resilience Development

Module One: Empower Staff

• Set Expectations

• Accept Input

• Delegate

• Supply Resources

• Case Study

• Review Questions

Module Two: Transparent Communication

• Verbal

• Non-Verbal

• Honest Feedback

• Gossip

• Case Study

• Review Questions

Module Three: Keep Promises

• Get Organized

• Stay Motivated

• Commit and Deliver

• Keep Track

• Case Study

• Review Questions

Module Four: Personality Types

• The Leader

• The Analytical

• The Amiable

• The Expressive

• Case Study

• Review Questions

Module Five: Respect

• Position

• Opinion

• Time

• Strengths/Weaknesses

• Case Study

• Review Questions

Module Six: Stress Management

• Exercise

• Diet

• Sleep

• Pressure

• Case Study

• Review Questions

Module Seven: Develop Positive Relationships

• Building Relationships

• Manage Boundaries

• Collaborate

• Show Appreciation

• Case Study

• Review Questions

Module Eight: Overcoming Adversities

• Recognize Mistakes

• Correct Mistakes

• Evaluate Improvements

• Try something Different

• Case Study

• Review Questions

Module Nine: Change Acceptance/Management

• Keep End Goal in Mind

• Be Optimistic

• Like-Minded People

• Reward Yourself

• Case Study

• Review Question

Module Ten: Stay Motivated

• Why is it Important?

• Cognitive

• Emotional

• Compassionate

• Case Study

• Review Questions

Module Eleven: Assignment Review / Wrap Up