BUY COURSE NOW - online self directed

The Building Confidence and Assertiveness workshop will give participants an understanding of what assertiveness and self-confidence mean, along with how to develop those feelings in their day-to-day lives. Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be challenging. These skills will provide opportunities and benefits to participants both in their professional and personal lives.

Course Objectives:

• Define assertiveness and self-confidence, and list the four styles of communication
• Describe the types of negative thinking, and how one can overcome negative thoughts
• Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
• Define the importance of goal setting; practice setting SMART goals for assertive behavior
• Utilize methodologies for understanding your worth, and the use of positive self-talk
• Recognize the importance of appearance and body language in creating a strong first impression
• Practice sending positive communications phrased as “I" messages
• Use the STAR model to make your case during a presentation challenge
• Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
• Practice strategies for gaining positive outcomes in difficult interpersonal situations

Course Outline:


Building Confidence and Assertiveness

Module One: What Does Self-Confidence Mean To You?

• What is Assertiveness?

• What is Self-Confidence?

• The Four Styles

Module Two: Obstacles to Our Goals

• Types of Negative Thinking

• Case Study

• Personal Application

Module Three: Communication Skills

• Listening and Hearing

• Asking Questions

• Body Language

Module Four: The Importance of Goal Setting

• Why Goal Setting is Important

• Setting SMART Goals

• Our Challenge to You

Module Five: Feeling the Part

• Identifying Your Worth

• Creating Positive Self-Talk

• Identifying and Addressing Strengths and Weaknesses

Module Six: Looking the Part

• The Importance of Appearance

• The Role of Body Language

• First Impressions

Module Seven: Sounding the Part

• It’s How You Say It

• Sounding Confident

• Using "I" Messages

Module Eight: Powerful Presentations

• Navigating the moment

• Using STAR to Make Your Case

Module Nine: Coping Techniques

• Building Rapport

• Expressing Disagreement

• Coming to Consensus

Module Ten: Dealing with Difficult Behavior

• Dealing with Difficult Situations

• Key Tactics

Module Eleven: Assignment Review / Wrap Up