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Human Resource Management

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The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide participants with the skills needed to assist them with these and other Human Resource situations.


Course Objectives:

  • Review different aspects of Human Resource Management on your daily responsibilities
  • Define human resource terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate the strengths and opportunities for Human Resources in your own workplace
  • Identify areas for further growth within the HR field as part of a personal action plan

    Course Outline:



    Human Resource Management

    Module One: A History of Human Resources

    • A Brief History

    • Human Resources today

    Module Two: The Interview Process

    • The General Format

    • Types of Questions

    • Dos and Don’ts

    Module Three: Employee Orientation

    • The Orientation Process

    • The Role of Management and HR

    • Tips and Tricks

    Module Four: Following Up with New Employees

    • Daily Checklist

    • Week 1 follow up

    • First quarter follow up

    Module Five: Workplace Safety

    • Roles and Responsibilities

    • Local Guidelines

    • Industry-Specific Guidelines

    Module Six: Dealing with Harassment and Discrimination

    • Defining Harassment

    • Types of Workplace Discrimination

    • A Manager’s Responsibility

    • An Employer’s Responsibility

    Module Seven: Workplace Violence

    • Defining Violence

    • A Manager’s Responsibility

    • An Employer’s Responsibility

    Module Eight: Managing Employee Performance

    • Feedback

    • Types of Appraisals

    • The Feedback Sandwich

    • Growth and Development

    Module Nine: Disciplining Employees

    • Understanding Your Role

    • Understanding Your Choices

    • Having the Meeting

    • Following Up

    Module Ten: Terminating Employees

    • Documenting Events

    • Preparing for the Decision

    • Making the Decision

    • Communicating the Decision

    Module Eleven: Assignment Review / Wrap Up

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