BUY COURSE NOW - online self directed

Knowledge management is the organization of intellectual resources and information systems within a business environment. The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are people working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed. Learn the tools and strategies to make this happen.

Course Objectives:

• Understand the basic concept of knowledge management (KM)
• Identify the do’s and don’ts of KM
• Identify the KM live cycle
• Identify the new KM paradigm
• Identify the KM models
• Understand how to build a KM rational for your company
• Understand how to customize KM definitions
• Identify the steps to implementing KM in your organization
• Identify tips for success
• Understand the advanced topics in KM

Course Outline:



Knowledge Management

Module One: Understanding Knowledge Management

• What is Knowledge?

• What is Knowledge Management?

• A Brief History

• Applications in the Workplace

Module Two: Dos and Don’ts

• Data, Information, and Knowledge

• The Tacit Mode

Module Three: The Knowledge Management Life Cycle

• Understanding Episodes

• Acquisition

• Knowledge

• Integration

Module Four: The New Knowledge Management Paradigm

• Paradigms of the Past

• The New Paradigm

• Implications and Applications

• The Knowledge Management Endgame

Module Five: Knowledge Management Models

• The Nonaka and Takeuchi Model (SECI)

• Wiig Model

• Kakabadse Model

• Boisot Model

Module Six: Building a Knowledge Management Rationale

• Why Rationale is Necessary

• Building a Business Case

• Finding Success Stories

• The Commoditization/Customization Model

Module Seven: Customizing Knowledge Management Definitions

• Components of a Knowledge Management Definition

• Customizing the Components

• Creating a KMBOK

Module Eight: Implementing Knowledge Management

• Gathering Support

• Identifying Opportunities for Revenue Streams

• Key Knowledge Management Techniques

• A Map for Success

• The No-Budget Scenario

Module Nine: Tips for Success

• About the Chief Knowledge Officer

• Knowledge Management Skill Checklist

• The Knowledge Management Imperative

• The Hype Curve

• Barriers and Helpers to Success

Module Ten: Advance Topics

• The Knowledge Management Maturity Model

• Absorptive Capacity

• Rustiness

• Process Model Types

Module Eleven: Assignment Review / Wrap Up