BUY COURSE NOW - online self directed

In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understand how to effectively execute these goals. Our Middle Manager course provides participants with the tools needed to demonstrate leadership, support innovation and change, and understand the organizational structures and processes within the company. Provide your industry leaders with the skills needed to create a positive lasting impact within your departments and business at large.

Course Objectives:

• Define management
• Understand ethics in the workplace
• Manage information and make decisions
• Be familiar with the control process
• Use organizational strategies to facilitate change
• Create structures and processes to manage teams
• Manage as a leader

Course Outline:



Middle Manager

Module One: Introduction to Management

• What is Management?

• What Do Managers Do?

• What Does It Take to Be a Manager?

• Why Does Management Matter?

Module Two: Ethics and Social Responsibility

• Ethical Workplace Behavior

• Unethical Workplace Behavior

• Making Ethical Decisions

• Social Responsibility

Module Three: Managing Information

• Why Information Matters

• Strategic Information

• Characteristics and Costs

• Getting and Sharing Information

Module Four: Decision-Making

• Rational Decision-Making

• Steps to Rational Decision-Making

• Limits to Rational Decision-Making

• Improving Decision-Making

Module Five: Control Basics of Control

• The Control Process

• Is Control Necessary?

• How and What to Control

• Control Methods

Module Six: Organizational Strategy

• Basics of Organizational Strategy

• Sustainable Competitive Advantage

• Strategy-Making Process

• Corporate, Industry, Firm Level Strategies

Module Seven: Innovation and Change

• Organizational Innovation

• Why Innovation Matters

• Managing Innovation

• Organizational Change

• Why Change?

• Managing Change

Module Eight: Organizational Structures and Process

• Departmentalization

• Organizational Authority

• Job Design

• Designing Organizational Processes

Module Nine: Managing Teams

• Advantages and Disadvantages of Using Teams

• Kinds of Teams

• Work Team Characteristics

• Enhancing Work Team Effectiveness

Module Ten: Motivation and Leadership

• Basics of Motivation

• Equity Theory

• Expectancy Theory

• What is Leadership?

• Situational Leadership

• Strategic Leadership

Module Eleven: Assignment Review / Wrap Up