BUY COURSE NOW - online self directed

Everyone has unconscious bias, and these biases influence the decisions that we make everyday. Our Unconscious Bias workshop will introduce participants to the ideas and techniques for defining and understanding different unconscious biases. It will show the effects that these biases have on the culture and the business practices of a company. The workshop will also cover the steps to introduce a successful Unconscious Bias training program in your organization. Creating a workplace that is safe, equitable and reflective of the skills and talents of its people will ensure employee retention and increased productivity.

*This course pairs well with Diversity, Equity and Inclusion to provide a robust Diversity and Equity training foundation for individuals or organizations

Course Objectives:

• Define various types of unconscious biases
• Identify where these biases come from and how they are engrained in our decision making
• Successfully confront unconscious biases individually
• Identify the effects of unconscious biases in the workplace
• Exhibit how to implement unconscious bias-based training in the workplace
• Identify the steps for handling an unconscious bias-based complaint at work

Course Outline:



Unconscious Bias

Module One: What is unconscious Bias?

• Definition

• How does it Work?

• Triggers

• Impact

• Practical Illustration

• Review Questions

Module Two: Types of Unconscious Bias (I)

• Affinity Bias

• Halo Effect

• Attribution Bias

• Confirmation Bias

• Practical Illustration

• Review Questions

Module Three: Types of Unconscious Bias (II)

• Horn Effect

• Contrast Effect

• Beauty Bias

• Height Bias

• Practical Illustration

• Review Questions

Module Four: Types of Unconscious Bias (III)

• Conformity Bias

• Gender Bias

• Name Bias

• Ageism Bias

• Practical Illustration

• Review Questions

Module Five: Effects on Company

• Recruitment

• Opinion

• Employee Turnover

• Reputation

• Practical Illustration

• Review Questions

Module Six: Mitigating Unconscious Bias

• Establish Expectations

• Feedback

• Expect Participation

• Train Employees

• Practical Illustration

• Review Questions

Module Seven: Training

• What to Include

• Who Should Be Trained?

• How to Conduct the Training

• Check for Understanding

• Practical Illustration

• Review Questions

Module Eight: Promote Inclusion

• Educate

• Celebrate Differences

• Listen to Employees

• Fortify Anti-Discrimination Policies

• Practical Illustration

• Review Questions

Module Nine: Benefits

• Workplace Culture

• Ethical

• Financial

• Legal

• Practical Illustration

• Review Question

Module Ten: Handling Complaints

• Gather Information

• Examine Complaints

• Talk and Listen

• Take Action

• Practical Illustration

• Review Questions

Module Eleven: Assignment Review / Wrap Up