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- online self directed
Social Intelligence is about understanding your environment and having a positive influence. Our Social Intelligence workshop is designed to improve social skills through active listening, understanding body language, and being more empathetic; providing participants an added advantage in all of their personal and professional interactions. Participants will become more confident in social situations by learning how to express and interpret social cues. In addition, they will create positive connections with others and increase their own influence. Social interactions are a two way street - learn the rules of the road with this course.
*This course pairs well with Developing Emotional Intelligence
for those looking to broaden their social soft skills
Course Objectives:
Course Outline:
Social Intelligence
Module One: Increase Your Self-Awareness
• Remove Self-Deception
• Ask for Feedback
• Be Open to Change
• Reflect on Your Actions
• Case Study
• Module One: Review Questions
Module Two: The Keys to Empathy
• Listen and Pay Attention
• Reserve Judgement
• Shift Perspectives
• Genuine Emotions
• Case Study
• Module Two: Review Questions
Module Three: Active Listening
• Attunement
• Making Assumptions
• Shifting Focus
• Dismissing Feelings
• Case Study
• Module Three: Review Questions
Module Four: Insight on Behavior
• Perception
• Facts vs. Emotion
• Online Communication
• Listen and Watch
• Case Study
• Module Four: Review Questions
Module Five: Interpersonal Communication
• Respect and Trust
• Be Consistent
• Remain Calm
• Body Language
• Case Study
• Module Five: Review Questions
Module Six: Social Cues (I)
• Social Situations
• Eyes
• Non-Verbal Cues
• Verbal Cues
• Case Study
• Module Six: Review Questions
Module Seven: Social Cues (II)
• Spectrum of Cues
• Review and Reflect
• Being Adaptable and Flexible
• Personal Space
• Case Study
• Module Seven: Review Questions
Module Eight: Conversation Skills
• Current Events
• Conversation Topics
• Cues to Watch For
• Pay Attention
• Case Study
• Module Eight: Review Questions
Module Nine: Body Language
• Self Awareness
• It’s Not What You Say, it’s How You Say It
• Open vs. Closed Body Language
• Communicate with Power
• Case Study
• Module Nine: Review Questions
Module Ten: Building Rapport
• Maintain Integrity
• Consider Others
• Remembering People
• Good Questions
• Case Study
• Module Ten: Review Questions
Module Eleven: Assignment Review / Wrap Up