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- online self directed
With our In-Person Sales workshop, participants will discover the specifics of what it means to become an effective salesperson, and the steps to their success. They will learn how to connect with customers and move them through the sales process. In the age of online shopping and technology, it is easy to overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales, and this workshop is designed to enhance these skills. Be ready to make your next sale with this fundamental learning program!
*This course pairs well with Body Language Basics
in developing essential sales skills and strategies
Course Objectives:
Course Outline:
In Person Sales
Module One: In-Person Sales
• Definition
• Benefits
• Cost
• Effectiveness
• Case Study
• Module One: Review Questions
Module Two: Examples of In-Person Sales
• Sales Call
• Retail
• FaceTime
• Meetings
• Case Study
• Module Two: Review Questions
Module Three: Sales Funnel
• Generate Leads
• Nurture Leads
• Acquire Customer Base
• Expand Customer Base
• Case Study
• Module Three: Review Questions
Module Four: Prepare
• Effective Methods to Generate Leads
• Know Your Customer
• Practice
• Set Goals
• Case Study
• Module Four: Review Questions
Module Five: Presentation
• Determine Venue
• Stay on Point
• Connect to Customer Values
• Past Conversations
• Case Study
• Module Five: Review Questions
Module Six: Engage
• Emotional Intelligence
• Allow Evaluation
• Overcome Objections
• Incentives
• Case Study
• Module Six: Review Questions
Module Seven: Commitment
• A Verbal “Yes”
• Maintain Connection
• Remind Customer of Value
• Call to Action
• Case Study
• Module Seven: Review Questions
Module Eight: Sale
• Closing the Sale
• Make the Process Easy
• Close with Exceptional Service
• Thank and Reward
• Case Study
• Module Eight: Review Questions
Module Nine: Loyalty
• Continuity Programs
• Special Rewards
• Cards
• Case Study
• Module Nine: Review Questions
Module Ten: Expand
• Word of Mouth
• Networking
• Clubs
• Case Study
• Module Ten: Review Questions
Module Eleven: Assignment Review / Wrap Up