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- online self directed
Body Language Basics will provide you with an effective set of skills to understand that what is not said is just as important as what is said. Through Body Language Basics you will be given a set of tools to use in both professional or social settings, in the office and at home. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal systems, giving you that added advantage.
*This course pairs well with In Person Sales
in developing essential sales skills and strategies
Course Objectives:
Course Outline:
Body Language Basics
Module One: Communicating With Body language
• Learning a New Language
• The Power of Body Language
• More than Words
• Actions Speak Louder Than Words
• Case Study
• Module One: Review Questions
Module Two: Reading Body Language
• Head Position
• Translating Gestures into Words
• Open vs. Closed Body Language
• The Eyes Have It
• Case Study
• Module Two: Review Questions
Module Three: Body Language Mistakes
• Poor Posture
• Invading Personal Space
• Quick Movements
• Fidgeting
• Case Study
• Module Three: Review Questions
Module Four: Gender Differences
• Facial Expressions
• Personal Distances
• Female Identifying Body Language
• Male Identifying Body Language
• Case Study
• Module Four: Review Questions
Module Five: Non-Verbal Communication
• Common Gestures
• The Signals You Send to Others
• It’s Not What You Say, it’s How You Say It
• What Your Posture Says
• Case Study
• Module Five: Review Questions
Module Six: Facial Expressions
• Linked With Emotion
• Micro-expressions
• Facial Action Coding System (FACS)
• Universal Facial Expressions
• Case Study
• Module Six: Review Questions
Module Seven: Body Language in Business
• Communicate With Power
• Understanding Cultural Differences
• Building Trust
• Mirroring
• Case Study
• Module Seven: Review Questions
Module Eight: Lying and Body Language
• Hands
• Forced Smiles
• Eye Contact
• Changes in Posture
• Case Study
• Module Eight: Review Questions
Module Nine: Improve Your Body Language
• Be Aware of Your Movements
• The Power of Confidence
• Position and Posture
• Practice in a Mirror
• Case Study
• Module Nine: Review Questions
Module Ten: Matching Your Words to Your Movement
• Involuntary Movements
• Say What You Mean
• Always Be Consistent
• Actions speak louder
• Case Study
• Module Ten: Review Questions
Module Eleven: Assignment Review / Wrap Up