Whether you are new to the workforce, or reentering employment space, the hiring process can be intimidating. The FSTS Employment Prep Bundle is designed to support you as you prepare for your next big opportunity. Learn how to build upon your existing skills and make a lasting impression, all with the confidence from knowing that you have what it takes. The FSTS EP Bundle includes these 6 courses:

1. Job Search Skills
2. Public Speaking
3. Taking Initiative
4. Presentation Skills
5. Building Confidence and Assertiveness
6. Ten Soft Skills You Need

Course Outline:



Job Search Skills

Module One: Ready, Set, Go!

• Identifying Values and Purpose

• Assessing Your Skills

• Setting SMART Goals

• Building a Resource System

• A 30-Day Plan

Module Two: Building Your Resume

• Basic Resume Formats

• Chronological Style Resume

• Combination Style Resume

• Essential Information

• Awkward Points

• Checklist for Success

Module Three: Polishing Your Resume

• Creating an Attractive Package

• About Branding

• Some Extra Touches

• Checklist for Success

Module Four: Writing a Cover Letter

• Types of Cover Letters

• First contact cover letter

• Targeted cover letter

• Recommendation Cover Letter

• Creating a Template

• Customizing the Template

• Checklist for Success

Module Five: Creating a Portfolio

• When Do I Need a Portfolio?

• Types of Portfolios

• Working Portfolio

• Display Portfolio

• Assessment Portfolio

• Essential Elements

• Checklist for Success

Module Six: Networking Skills

• What is Networking?

• Getting a Conversation Started

• Creating an Effective Introduction

• Overcoming nervousness

• Topics to avoid

• Wrapping Up and Moving On

Module Seven: Skills for Success

• Being Organized

• Punctuality

• Confidence

• Etiquette

Module Eight: Where to Look?

• The Obvious Places

• The Hidden Job Market

• Cold Calling

• The Power of Networking

Module Nine: Understanding the Interview

• Types of Interviews

• What to Expect

• Behavioral Questions

• Knowledge Questions

Module Ten: Interview Skills

• Dressing for Success

• The Meaning of Colors

• Interpreting Common Dress Codes

• What to Wear

• Answering Questions

• Asking Questions

• Following Up

Module Eleven: Assignment Review / Wrap Up


Course Outline:



Public Speaking

Module One: Identifying Your Audience

• Perform a Needs Analysis

• Create an Audience Profile

• Identify Key Questions and Concerns

Module Two: Creating a Basic Outline

• Outline the Situation

• Identify Important Tasks

• List Actions

• Reveal Results

Module Three: Organizing the Program

• Making Organization Easy

• Organizational Methods

• Classifying and Categorizing

Module Four: Fleshing It Out

• Identifying Appropriate Sources

• Establishing Credibility

• The Importance of Citations

Module Five: Putting It All Together

• Writing Your Presentation

• Adding a Plan B

• Reviewing, Editing, and Rewriting

Module Six: Being Prepared

• Know your Venue

• Gather Materials

• Prepare a Checklist

Module Seven: Overcoming Nervousness

• A Visit from the Boss

• Preparing Mentally

• Physical Relaxation Techniques

• Appearing Confident

Module Eight: Delivering Your Speech (I)

• A Strong Start

• Visual Aids

• Ensure adequate Volume

Module Nine: Delivering Your Speech (II)

• Adjusting in the Moment

• Taking a Break

• Wrapping Up and Winding Down

Module Ten: Questions and Answers

• Ground Rules

• Answering Aggressive Questions

• Answering Complex Questions

Module Eleven: Assignment Review / Wrap Up


Course Outline:



Taking Initiative

Module One: What is Initiative?

• Definition

• Benefits

• Initiative Reluctance

• Initiative as Priority

• Case Study

• Module One: Review Questions

Module Two: Know Clients

• Open Minded

• Adaptable

• Making Decisions

• Taking Responsibility

• Case Study

• Module Two: Review Questions

Module Three: Recognize When You Can Step In

• Recognize Strengths and Skills

• Going Beyond

• Listen Carefully

• Provide Support

• Case Study

• Module Three: Review Questions

Module Four: Recognize When You Can Go Outside the Normal

• Culture and Values

• Scope of Authority

• Communicate Ideas

• Act on Solutions

• Case Study

• Module Four: Review Questions

Module Five: Weighing the Consequences

• Ask Questions

• Risk, Impact, or Cost Analysis

• Is Authorization Necessary?

• When Risks Are Too High

• Case Study

• Module Five: Review Questions

Module Six: Good or Bad

• The Good

• The Bad

• Develop Judgement

• Acting on Emotion

• Case Study

• Module Six: Review Questions

Module Seven: Confidence

• Are You Confident?

• Build Confidence

• Positive Thinking

• Visualization

• Case Study

• Module Seven: Review Questions

Module Eight: Find Opportunities

• Internal Opportunities

• External Opportunities

• Apply Core Competencies

• Existing Problems

• Case Study

• Module Eight: Review Questions

Module Nine: Be Persistent

• Handle Setbacks

• Manage Change

• Modify Ideas

• Move Forward

• Case Study

• Module Nine: Review Questions

Module Ten: Balance Initiative and Restraint

• Consider the Work

• Emotional Intelligence

• Buy-in of Stakeholders

• Pushing Ideas Forward

• Case Study

• Module Ten: Review Questions

Module Eleven: Assignment Review / Wrap Up


Course Outline:



Presentation Skills

Module One: Creating the Program

• Performing a Needs Analysis

• Writing the Basic Outline

• Researching, Writing and Editing

Module Two: Choosing Your Delivery Methods

• Basic Methods

• Advanced Methods

• Criteria to Consider

Module Three: Verbal Communication Skills

• Listening vs. Hearing

• Asking Questions

• Communicating with Power

Module Four: Non-Verbal Communication Skills

• Body Language

• It’s Not What You Say, it’s How You Say It

Module Five: Overcoming Nervousness

• Preparing Mentally

• Physical Relaxation Techniques

Module Six: Creating Fantastic Flip Charts

• Required Tools

• The Advantages of Pre-Writing

• Using Colors Appropriately

• Creating a Plan B

Module Seven: Creating Compelling PowerPoint Presentations

• Required Tools

• Tips and Tricks

• Creating a Plan B

Module Eight: Wow ‘Em with the Whiteboard

• Traditional and Electronic Whiteboards

• Required Tools

• Using Colors Appropriately

• Creating a Plan B

Module Nine: Vibrant Videos and Amazing Audio

• Required Tools

• Tips and Tricks

• Creating a Plan B

Module Ten: Pumping it Up a Notch

• Humour

• Encouraging Discussion

• Questions

Module Eleven: Assignment Review / Wrap Up


Course Outline:



Building Confidence and Assertiveness

Module One: What Does Self-Confidence Mean To You?

• What is Assertiveness?

• What is Self-Confidence?

• The Four Styles

Module Two: Obstacles to Our Goals

• Types of Negative Thinking

• Case Study

• Personal Application

Module Three: Communication Skills

• Listening and Hearing

• Asking Questions

• Body Language

Module Four: The Importance of Goal Setting

• Why Goal Setting is Important

• Setting SMART Goals

• Our Challenge to You

Module Five: Feeling the Part

• Identifying Your Worth

• Creating Positive Self-Talk

• Identifying and Addressing Strengths and Weaknesses

Module Six: Looking the Part

• The Importance of Appearance

• The Role of Body Language

• First Impressions

Module Seven: Sounding the Part

• It’s How You Say It

• Sounding Confident

• Using "I" Messages

Module Eight: Powerful Presentations

• Navigating the moment

• Using STAR to Make Your Case

Module Nine: Coping Techniques

• Building Rapport

• Expressing Disagreement

• Coming to Consensus

Module Ten: Dealing with Difficult Behavior

• Dealing with Difficult Situations

• Key Tactics

Module Eleven: Assignment Review / Wrap Up


Course Outline:



Ten Soft Skills You Need

Module One: What are Soft Skills?

• Definition of Soft Skills

• Empathy and the Emotional Intelligence Quotient

• Professionalism

• Learned vs. Inborn Traits

• Case Study

• Module One: Review Questions

Module Two: Soft Skill 1- Communication

• Ways We Communicate

• Improving Non-Verbal Communication

• Listening

• Openness and Honesty

• Case Study

• Module Two: Review Questions

Module Three: Soft Skill 2 - Teamwork

• Identifying Capabilities

• Get Into Your Role

• Learn the Whole Process

• The Power of Flow

• Case Study

• Module Three: Review Questions

Module Four: Soft Skill 3 - Problem Solving

• Define the Problem

• Generate Alternative Solutions

• Evaluate the Plans

• Implementation and Re-evaluation

• Case Study

• Module Four: Review Questions

Module Five: Soft Skill 4 - Time Management

• The Art of Scheduling

• Prioritizing

• Managing Distractions

• The Multitasking Myth

• Case Study

• Module Five: Review Questions

Module Six: Soft Skill 5 and 6 - Attitude and Work Ethic

• What Are You Working For?

• Caring for Others vs. Self

• Building Trust

• Work Is Its Own Reward

• Case Study

• Module Six: Review Questions

Module Seven: Soft Skill 7 - Adaptability/Flexibility

• Getting over the “Good Old Days” Syndrome

• Changing to Manage Process

• Changing to Manage People

• Demonstrating Your Adaptability

• Case Study

• Module Seven: Review Questions

Module Eight: Soft Skill 8 – Self Confidence

• Confident Traits

• Self-Questionnaire

• Sure-fire Confidence Building Tactics

• Build Up Others

• Case Study

• Module Eight: Review Questions

Module Nine: Soft Skill 9 - Ability to Learn From Criticism

• Accepting that we make mistakes

• Listen with an Open Mind

• Analyze and Learn

• Clear the Air

• Case Study

• Module Nine: Review Questions

Module Ten: Soft Skill 10 - Networking

• Redefining Need

• Identifying Others’ Interests

• Reaching Out

• When to Back Off

• Case Study

• Module Ten: Review Questions

Module Eleven: Assignment Review / Wrap Up